FAQ

We ship from China to most countries in the world, including the USA, Canada, the UK and Europe, the Middle East, South and Southeast Asia, Australia, Africa and Latin America. Contact us with your destination and we will confirm the best route.

Express usually takes about 3–7 days, air freight about 5–10 days and sea freight about 20–45 days, depending on the destination. Times are counted from when your goods leave our China warehouse.

Yes. We prepare all export documents in China. We can also deliver door-to-door with import customs and duties included (DDP), or you can clear the goods yourself. Your quote shows exactly what is included.

Yes. Send us the product links, sizes, colours and quantities. We pay the supplier, receive and check the goods in our China warehouse and ship them to you.

Yes. Express and air freight work well for small parcels and samples, and sea freight is best for large or heavy orders. Tell us your quantity and we will suggest the cheapest option.

We accept international payments, and we pay the Chinese supplier for you. Available payment methods are shared with your quote.

You receive a tracking number and status updates at every step: purchased, received at our warehouse, shipped, arrived in your country and out for delivery.